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Who We Are

Frequent Questions

Have you ever had a question and didn’t know where to find the answer? If so, you’ve come to the right place.

This section is a compilation of answers to the questions most commonly asked by our constituents. Just start by following one of the links below. If you can’t find the question you wanted to ask, don’t hesitate to contact us.

  1. What does your organization do?
  2. How can I get involved?
  3. If I were to donate funds, how is my money used?
  4. What is your organization's privacy policy?
  5. How do I apply for utility assistance?
  6. What is the required documentation needed to receive utility assistance?
  7. What are the dates for the Winter Crisis Program (WCP)?
  8. What are the dates for the Summer Crisis Program (SCP)?
  9. Do I qualify for Food Pantry Services?
  10. What do I need to bring to my first Food Pantry visit?
  11. How often can I visit the Food Pantry

  1. Our organization raises awareness and helps people affected by our cause through extensive programs and services. For a list of specific programs and services we provide, visit our What We Do section.

  2. We’re always on the lookout for individuals like you wanting to get involved. Visit our How To Help section to find out ways to donate or volunteer.

  3. We have a responsibility to our community and our donors and work hard to ensure long-term sustainability of the organization. We make our IRS Form 990 available for review, as required by law. Visit our Financials page to learn more.

  4. Our organization takes our privacy policy seriously and takes steps to protect and ensure the safety of our supporters. We do not sell or otherwise disclose information about our volunteers or supporters outside of our immediate organization. This policy has no exceptions. We do not sell or exchange your information with any other organizations, public, private or nonprofit. For more detailed information visit our Privacy Policy page.

  5. -Apply online at www.energyhelp.ohio.gov
    -Visit one of our Service Centers at the following locations between the hours of 8:00-4:30, Monday-Thursday
    Newark Service Center, 160 Wilson St, Newark OH 43055
    Pataskala Service Center, 12534 Adams Lane, Pataskala OH 43062
    Buckeye Lake Service Center, 41 W. 1st St, Buckeye Lake OH 43008

  6. What is the required documentation needed to receive utility assistance?

    -30 days of previous income for all adults in the home
    -Gas/Electric bill
    -Proof of Citizenship for all household members (social security card, birth certificate, passport, voter registration)

  7. What are the dates for the Winter Crisis Program (WCP)?

    The program begins annually on November 1st and ends March 31st

  8. What are the dates for the Summer Crisis Program (SCP)?

    The program begins annually on July 1st and ends on September 30th

  9. Do I qualify for Food Pantry Services?

    The Food Pantry serves qualifying resident of Licking County at or below 200% of the federal poverty guidelines

  10. What do I need to bring to my first Food Pantry visit?

    Photo ID, proof of residency in Licking County, past 30 days of income for all adults in the home, citizenship (social security card, birth certificate, passport, voter registration) for all household members

  11. How often can I visit the Food Pantry

    Each qualifying household is allowed 15 visits per year (one visit per month and three emergency visits)

Our impact this year has changed our community!

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